We reserve the right to refuse any bookings. A 30% deposit is due within 3 working days of you making your booking, if the deposit is not received within the specified time your dates cannot be held. The balance is due 6 weeks before the start of your holiday (a reminder will be sent at 8 weeks). If the balance is not paid at 6 weeks we are entitled to unilaterally annul the agreement and retain the 30% deposit as cancellation compensation. If you need to cancel your booking 6 weeks or longer before your arrival date your deposit will be non-refundable. If you cancel within 6 weeks of your arrival date we will only refund the cost of the days that we are able to resell, less your 30% deposit, and for days which we are unable to resell no refund can be given. We recommend that you take out suitable travel insurance.
If you need to change, amend your original booking less than 6 weeks before your arrival please refer to our cancellation policy above.
We warmly welcome families, couples, school and colleges, corporate groups, family and/or friends get-togethers, mini-moons and Hen Parties who are looking for a relaxing, gentle, get-close-to-nature experience. If you are looking for a noisy, festival type of experience then we are probably not for you! Please note for group/hen bookings all three tents must be booked together so that other guests are not disturbed and we do not accept stag parties.
Only guests who have been booked and paid for are allowed on site, day guests may be allowed with prior consent.
If guests are found to be in breach of Hidden Meadows site policies they may be asked to leave and no refund will be given.